Shipping policy

 

Shipping Information

 


Competitive Lumber Inc operates as an independent online retailer offering building and home improvement products manufactured by third-party brands. We are not the manufacturer of the products sold on this website and we are not affiliated with or authorized by the brands whose products we sell. All trademarks and brand names belong to their respective owners.


All products offered for sale on our website are new, unused, and factory sealed, unless otherwise explicitly stated on the product page.

 


 

 

Order Processing

 

 

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders are not shipped on weekends or public holidays.

  • Once your order has been processed, you will receive a confirmation email with tracking information.

 

 


 

 

Shipping Locations

 

 

  • We currently ship within the United States only.

  • We do not ship to P.O. Boxes or APO/FPO addresses.

 

 


 

 

Shipping Methods & Carriers

 


Orders are shipped using reputable carriers such as:

 

  • UPS

  • FedEx

  • USPS

  • Other regional carriers when applicable

 


Shipping methods and delivery times may vary depending on product size, weight, and destination.

 


 

 

Estimated Delivery Times

 


Estimated delivery times are provided for reference only and may vary due to:

 

  • carrier delays

  • weather conditions

  • peak shipping periods

  • circumstances beyond our control

 


Competitive Lumber Inc is not responsible for delays caused by the shipping carrier.

 


 

 

Shipping Costs

 

 

  • Shipping costs are calculated at checkout unless otherwise stated on the product page.

  • Any applicable shipping fees will be clearly displayed before order confirmation.

 

 


 

 

Order Accuracy & Delivery Address

 


Customers are responsible for providing accurate and complete shipping information at checkout.

Competitive Lumber Inc is not responsible for shipments delayed, returned, or lost due to incorrect or incomplete addresses provided by the customer.

 


 

 

Damaged or Lost Shipments

 


If your order arrives damaged or appears to be lost in transit:

 

  • Please contact us within 48 hours of delivery

  • Provide photos of the packaging and product if applicable

 


We will work with the carrier to resolve the issue as quickly as possible.

 


 

 

Returns & Warranty (Important Notice)

 


Although Competitive Lumber Inc is not an authorized distributor of the brands whose products are sold, we fully stand behind the products we sell.

 

  • Customers may return eligible products within 14 days of delivery, in accordance with our Return Policy.

  • Products must be returned in their original, unused, and unopened condition.

  • Warranty coverage, when applicable, is provided directly by Competitive Lumber Inc or as described in our Warranty Policy.

 


For full details, please review our:

 

  • Return Policy

  • Refund Policy

  • Warranty Policy

 

 


 

 

Contact Information

 


For any shipping-related questions, please contact us:


Competitive Lumber Inc

5837 S Ashland Ave, Chicago, IL 60636, United States

+17737478014